• DEVICE MANAGER
• EVENT MANAGER
• WORKFLOW
• REPORTS
• DEVICE PLUG-INS

NetOmnia^TM Operations Assurance offers comprehensive fault management solution to enable a Network Operations Center (NOC) to manage diverse infrastructure from a single pane of glass and integrate business processes.

The key elements of Customer Assurance are:

• DEVICE MANAGER
• EVENT MANAGER
• WORKFLOW
• REPORTS
• DEVICE PLUG-INS

BUSINESS ADVANTAGES :

• Bridge the gap between various network systems and the NOC operations staff
• Reduce downtime by pro-actively resolving issues
• Increase service-level availability with faster trouble resolution
• Enables prioritization of restoration of critical circuits for SLA customers
• Provides management top-level view of general health of the network
• Improve customer satisfaction by proactively managing events
• Improve operational efficiency
• Track NOC operational performance
• Reduce lead times to introduce new technology
• Reduce operational and administrative costs.